79% Improvement of Billing Timeliness In 2 Months
5 days shortening of the cash cycle and corresponding cash flow improvement leading to
US$17 million additional cash
89% Reduction of Files with Inaccurate Gross Profit
Enables automated accounting of fileledger (80% of all financial transactions
89% Improvement in two months
Complete Billing: Resulting in 3% Gross Profit Margin Improvement
Avoidance of revenue leakage through automatic detection of unbilled items (e.g., demurrage)
US$17 million additional profit
Perfect Shipment Milestone Performance
Major shipment milestones fully available for shipment tracking and internal management processes
Significant improvement to near-zero defects in six months
US$ 1 Billion organization
US$50 million additional cash
US$ 3 Billion Organization
US$60 million additional cash
US$ 15 Billion Organization
US$300 million additional cash
Build the Future Workshop
Building the Future, from the Future
We lead a cross-functional team with varied tenure, seniority, backgrounds, experience, and roles through a workshop with a flexible agenda, designed to take the team on a journey that creates the future state. The team often includes some ”High-Potential” employees.
The team participates in a reframing exercise to imagine how the organization should look in the future and deliver the strategy as defined by the executive leadership team.
Day 1: Customer Emotions: refine and define the emotions we want the customer to feel at critical touchpoints in the Client Journey
Day 2: Customer Journey Map: Based on the Client Emotions, map the Client Journey and define the critical touchpoints
Day 3: Build the Future: Define what needs to be true for us to deliver the defined Customer Emotions, what must be managed locally, what can be managed in an Operations Control Center, and what can be automated.
